Note: Ruff Land Kennels are made to order. Lead time is 2-4 weeks. Ruff Land accessories ship within 1-3 weeks.
Ruff Land Kennel Double Door dog crates are made for accessibility from two opposite sides, and come standard the with double swing composite doors. This unit also has the built-in handle for ease in transport.
This crate is the Front/Back Double Door crate. Please note we also carry options for Front/Side Double Door and Single Front Door Ruff Land crates.
Why Ruff Land Kennels?
Man's best friend deserves a dog kennel that's a cut above the rest. That's why the Ruff Land Kennel is one of the most popular dog kennels on the market, made from a high quality plastic, molded into a single piece for added durability. Finally, a truly stackable dog crate that offers superior strength, durability, and has been field-tested to hold the weight of a 350-pound man.
Ruff Land crates come standard in a sleek white granite color and are also available in additional colors to add a little flair to your crates: Rockstone Tan and Orange Speckled.
- Made of Superior quality, molded PE plastic
- One-piece stackable design
- Doors open both directions
- Rugged composite door WILL NOT RUST
- Roto-molded plastic is easy to clean.
- Sturdy metal inserts for attaching multiple kennels
- Light weight makes it easily portable
- Five (5) different sizes for all different dog breeds and cars
- Five (5) available colors to customize your crate with*
- Designed by dog trainers and outfitters
- Can withstand the abuse of handlers, hunters, guides, and trainers
- 1-Year Comprehensive warranty
- Proudly made in the USA
Ruff Land Size Options
The Small Ruff Land Kennel size still carries the wire door. This unit comes with a handle already attached for dog kennel portability. Vent hole pattern displayed is standard (3/4" Holes) with one finger hole on the back.
The Medium Ruff Land Kennel comes standard with a handle and 1" vent holes. Note it is not stackable or able to couple with smalls or mediums. Comes standard with the double swing composite door. This crate also has a built-in handle for easy transport. Vent hole pattern displayed is standard (1"hole size), with one finger hole in the back.
The Intermediate Ruff Land Kennel was the first dog crate Ruff Land manufactured. Endorsed by celebrities and carried by major retailers, this intermediate dog crate sets the standard for built-to-last intermediate sized dog crates. Includes the new and improved composite door. The vent hole pattern displayed comes standard (1 3/8" hole size), with two finger holes in the back. The intermediate dog crate can be stacked and customized with the add-on options.
The Large Ruff Land Kennel Single Door Dog Kennel has quickly become one of our best selling dog kennels. Also carried by major retailers, this large dog kennel can be stacked for transport or in a boarding or vet clinic setting. This crate carries the new and improved composite door. Vent hole pattern displayed comes standard (1 3/8"), with two finger holes in the back.
Size | Medium | Intermediate |
Exterior Dimensions | 18.75″ W x 29″ L x 21” H | 20″ W x 32″ L x 22.5″ H |
Interior Dimensions | 18.5″ W x 26″ L x 18″ H | 19.5″ W x 29″ L x 22″ H |
Floor | 15.5″ W x 25 3/8″ L | 17.5 W x 28.75″ L |
Weight | 18 lb | 21 lb |
Size | Large | X-Large |
Exterior Dimensions | 23.25” W x 35″ L x 26.25″ H | 22.25″ W x 41.25″ L x 30.5″ H |
Interior Dimensions | 21.5” W x 34″ L x 25″ H | 22″ W x 38.5″ L x 28 H |
Floor | 17.5” W x 31″ L | 19″ W x 36″ L |
Weight | 31 lb | 44 lb |
Ruff Land 1 Year Comprehensive Warranty
Ruff Land Kennels warrants all products sold by Authorized Dealers and Distributors to be free of defects in material or workmanship for a period of one (1) year from the purchase date. Ruff Land Kennels will cover the cost of shipping the product to come back to their facility to replace or repair and send back.
RUFF TOUGH KENNELS IS NOW RUFF LAND
On October 2018, Ruff Tough changed their name to Ruff Land Performance Kennels. All products will be the same built-tough, built-safe, built-smart kennels and accessories as before, and only the name will change. As Ruff Land, the company continues with the goal of providing dogs and owners with the very best kennels out there.
Other previous names you may have seen or heard of for this kennel are:
- Ruff Tuff
- Rough Tough
- Rough Tuff
- Ruff-Tough
- Ruff-Tuff
- Rough-Tough
Ruff Land Kennels Return/Exchange Policies: You can return any Ruff Land Kennels item that did not end up working out for you (exceptions apply*), in new condition, within 30 days of the delivery date. A refund will be issued to your payment method or applied to your exchange, minus shipping costs and a restocking fee of 10% of the product. An additional oversized charge will be applied to any XL or Large size kennels that are returned or exchanged.
*Please note that we do not permit the return or exchange of the following products:
· Special orders and/or products that are custom configured to your specifications (this includes customized vent patterns).
· Products sold “as is” or “seconds.”
· Used or not “new” condition.
· Any kennel altered by the consumer.
QUESTIONS & ANSWERS
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These are our current lead times per brand:
Note that Covid-19 has created significant logistical issues for our manufacturers and lead times are longer than normal. Also, a large portion of our items are made to order - this helps manufacturers keep costs down, ensuring a better price for consumers, and also to customize each order. In some situations, rush orders may be available. Please contact us at cs@petprosupplyco.com or 1-855-PET-PRO1 to verify total fulfillment time for your order.
Note: if the lead time is too long for the product you wanted, take a look at our list of fast-shipping brands per product category on our Fast Shipping Page.
Transit time after shipment: please add 2-5 days for lighter and smaller items shipped via regular carrier (Fedex, UPS, USPS) and add 5-10 days for heavier items shipped via LTL freight truck. Transit time depends on distance from the point of origin. All of our items ship from inside the United States. Please note the times below are listed in business days.
Our policy for free shipping on orders over $499:
- Items from Lucky Kennels, TK Kennels and Little Cottage Co. do not qualify for free shipping (their items are much larger and heavier than typical orders); the shipping cost for items from these brands will be shown at check-out
- International orders (get in touch for a custom quote including shipping costs)
- Orders shipped outside the contiguous United States to Alaska, Hawaii or other territories (get in touch for a custom quote including shipping costs)
- Very large items or very large orders that must be shipped via Freight that are subject to price surges by freight companies; though these situations are rare, if this occurs we will notify you of any potential additional costs and give you the option to keep the order or receive a refund.
Order Confirmation
As soon as you place your order you will receive an order confirmation e-mail and we will immediately notify the appropriate supplier to begin processing your order.
Item Availability
While we almost always have the most up-to-date inventory information, there are rare occasions in which an item may be unavailable or on back-order. If the item is unavailable, we'll let you know and give you the option of receiving a refund or ordering a similar item. If the item is on back-order, we will contact you directly and provide you with an updated shipment date. From there you may either choose to cancel the order or continue with the updated shipment date. Certain made-to-order items may have a longer than normal lead time. If this is the case, the lead time will be specified on this Shipping tab.
If you would like to confirm the availability or potential lead time of an item prior to purchasing, please email us at cs@petprosupplyco.com or call us at 1-855-PET-PRO1.
Delivery Estimates
For standard orders and for items in stock, we normally ship within 1 to 3 business days (as per the table above) and you can expect to receive your goods in 3 to 10 business days total. Fulfillment times vary widely if your order must be customized, made to order, is for large or heavy items, or must be shipped by LTL freight truck (as opposed to standard carriers such as Fedex or UPS). Please consult the "Shipping" tab for each specific product, where we list current lead times. Please note also that Covid-19 has severely impacted global supply chains and several of our manufacturers are experiencing extended lead times. If you are not sure about shipping times for your product or require a rush order, please contact us at 1-855-PET-PRO1 or cs@petprosupplyco.com.
Shipping Confirmation
We ship from warehouses all across the country, depending on the item(s) ordered and your location. Depending on the physical size of your order, items will ship either by freight or a regular parcel carrier such as USPS, Fed Ex, or UPS.
LTL FREIGHT SHIPPING INFORMATION
LTL (less-than-truckload) Freight is used when shipments are 120 lb+ or for oversized equipment, which results in a truck with a large container delivering your order. Our freight carrier will contact you once your order makes it to the distribution center closest to the delivery address specified, and set up an appointment time for delivery.
Pet Pro Supply Co. Free LTL Freight Shipping - Curbside Delivery
Our standard Free Freight Shipping option for LTL deliveries is curbside, which is to a delivery to a Commercial Address and does not include a liftgate. If your order is to be shipped freight, you will have the option to specify whether the item will be delivered to a Residential, Limited Access, or Commercial address. If there is no option to select a shipping location, then this cost is already included in the price.
We strongly recommend adding the optional Liftgate for all deliveries to locations without a loading dock or forklift.
Freight Delivery Locations
This option specifies whether the delivery location is a Commercial, Residential, Residential Business, or a Limited Access address.
- Commercial - These addresses are those defined by our freight carriers and/or zoned by local municipalities as commercial sites. Typically these addresses are zoned as commercial real estate or are used exclusively for business. Most commercial sites have tractor-trailer access and a loading dock.
- Residential - If the address used a residence, select this option. This includes Apartment/Condo complexes and dormitories.
- Residential Business - Any business being operated from a home, apartment, or other dwelling where people live on the premises is considered to be a Residential Business.
- Limited Access - Locations where deliveries are restricted, limited, or very far from a distribution center. Examples include:
- Place of Worship
- Restricted Areas - Secure Research Facilities, Military Bases/Installations, Correctional Facilities, Government Buildings
- Farms, Ranches, and Rural Areas
- Recreational Areas - Camps, Parks, Fairs, Carnivals, etc.
- Individual Storage Units
- Sites - Convention Centers, Construction Sites, Mines
- Schools and Universities
- Commercial establishments not open to the walk-in public during normal business hours
- Farms, Ranches, and Rural Areas
- Recreational Areas - Camps, Parks, Fairs, Carnivals, etc.
- Individual Storage Units
- Sites - Convention Centers, Construction Sites, Mines
- Schools and Universities
- Commercial establishments not open to the walk-in public during normal business hours
Freight Liftgate
A liftgate is a hydraulic lift that is attached to the back of a truck that can lower freight to ground level. Freight carriers prevent their drivers from assisting with the unloading of heavy equipment other than using a liftgate to ground level.
We highly recommend any delivery address without a loading dock, select this option.
However, please know that for certain very long items, such as kennels over 6' in length, a Liftgate will not be able to bring the entire order down to ground level. Please have the necessary manpower available to receive your items with limited delay to the driver.
Route Shipment Protection
Pet Pro Supply Co. has partnered with Route to offer customers easy tracking and issue resolution on shipments.Add the optional Route protection at check-out (see below) and if your package is impacted by damage, loss, or theft, you can easily resolve shipping issues with Route. New items are shipped immediately, at no cost to you, upon approval.
With Route you can also track your Pet Pro Supply Co. order, as well as orders from all of your other favorite brands, in just a glance with real-time updates and one-of-a-kind Visual Tracking™.
After you complete your check-out on our site you will receive an e-mail from Route with your order information and instructions on how to track your order via the Route app.
