Our policy for free shipping on orders over $499:

We know that high-quality pet care equipment is heavy and we do not want shipping costs to be an issue when you buy from us. That’s why on orders over $499*, shipping is 100% free!

*Please note that in some specific situations, unfortunately, we cannot offer free shipping. These include:
  • Items from Lucky Kennels, TK Kennels, Xpower and Little Cottage Co. do not qualify for free shipping (their items are much larger and heavier than typical orders); the shipping cost for items from these brands will be shown at check-out
  • International orders (get in touch for a custom quote including shipping costs)
  • Orders shipped outside the contiguous United States to Alaska, Hawaii or other territories (get in touch for a custom quote including shipping costs)
  • Very large items or very large orders that must be shipped via Freight that are subject to price surges by freight companies; though these situations are rare, if this occurs we will notify you of any additional costs and give you the option to keep the order or receive a refund.
We want to make sure you have all the relevant shipping cost information when placing your order. So if you have any questions, please get in touch!
Write to us at  cs@petprosupplyco.com, call us at 1-855-PET-PRO1 or you can message us on Facebook!